Overview
Synopsis
The purpose of this role is to lead and drive the design & development of technology solutions for PSS migration, with special focus on Commercial domain including Digital distribution (Web & Mobile), Offer, Order, Merchandising, Customer Management, Revenue Management, and payment systems. The role should provide thought leadership and strategic direction, to influence the overall roadmap with initiatives that are value generating.
Working with business stakeholders and internal and external development teams, the role will ensure the alignment of solution designs conforming to regulatory demands, architectural standards, business requirements, budgets, and IT strategy.
Accountabilities
• Responsible for developing PSS domain driven design that are following agile architecture principles & standards (emergent design, intentional design) and provide holistic and connected solution design that meets the business strategy and requirements.
• Being an integral part of the value stream, this role is responsible for developing short term & long-term roadmap along with target state architecture with clear transition steps to improve our core PSS capabilities in Etihad Aviation Group. This includes developing specific design patterns, standards, and an active architecture runway on an ongoing basis.
• Ensure solution and technology architecture standards, governance and principles are implemented effectively within the value streams using the Etihad Well Architected Framework.
• Works closely with all stakeholders to ensure the solutions defined & developed align with the agreed technology roadmaps, business capability model, organizational strategy and are implemented as designed.
• Build strong relationships with our partners and extended team members, and embrace collaborative approach to developing strategies, solutions, business cases, white papers etc.
• Provide consultation to the product and project delivery teams, identifying and owning ways to apply new or existing technologies to support business initiatives, innovation, facilitating the reuse of ideas, components, services, and proven patterns within the value stream
• Develop the design and implementation of solution architecture as part of both agile and waterfall delivery, enabling speed to market
• Be an active member of the working group to improve the maturity of Architecture practice, by constantly evaluating and making necessary changes to patterns, standards, policies, guardrails, and other enablers.
Education & Experience
• Bachelor’s degree in Computer Science or relevant advanced degree is mandatory
• One or more Certification in Solution and/or Enterprise Architecture desirable – e.g. Well Architected Frameworks, SAFe Architect, TOGAF, Open Certified Architect, ISEB Architecture
• Solution and Technology Architecture expertise with a minimum of 8 years of work experience, with at least 5 years in airline, and with a proven track record in executing complex IT projects. Prior PSS migration experience with leading PSS vendors such as Amadeus is preferred.
• Experience of Enterprise architecture, Service Oriented Architecture, microservices, and other integration methodologies, ideally in Airline PSS domain including Inventory & Availability, Reservations, Dynamic Pricing and AI/ML based Offer Management.
• Experience in the developing API-based and Service Oriented architecture
• Experience with the architecture of mission critical, high transaction volume environments
• Experience with the full software development life cycle using traditional and agile methodologies.
• Excellent communication skills with experience in C level stakeholder management. The position requires working closely with other architects, business teams, and project teams
• Proven experience in recognizing the corporate strategy and realizing all business processes that define how a company achieves its strategic goals.
• Experience in seeking the alignment of business and IT, driving common approaches, delivering sustainable, re-usable enterprise architecture using both agile and waterfall methodologies.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.