Overview
Synopsis
This is a senior technical role (full stack expert) for taking a lead on the technology platform engineering related aspects of enterprise wide strategic transformations (such as the PSS transformation and migration). The role requires a broad understanding of airline systems and processes and a deep understanding of key strategic technology platforms, to ensure we are able to deliver the required technical services and capabilities to support our digital products and applications (B2C, B2B and B2E).
The role holder will act as a focal for managing all the platform technology aspects of key transformations (such as the PSS transformation) across all value streams (Acquire to Pay, Plan to Product, Fulfilment to Operations, Cargo, Technical and Engineering), whilst also working closely with the teams across Technology and Architecture, Risk & Cybersecurity and Service Management & IT Operations.
Working closely and collaborating with a wide set of stakeholders (including multiple external partners and vendors), the role holder will help teams resolve problems and challenges to derive optimal technology platform solutions/configurations (taking into consideration; functionality, delivery complexity/timelines, costs etc.).
Accountabilities
• Represent the platforms and DevOps team on the key PSS technical working groups to ensure technology platform requirements are understood, and platform capabilities are consumed in line with policies, patterns and recommendations to meet functional and non-functional requirements (including cost efficiency).
• Consult and advise project teams on adopting best practices with relation to; Continuous Delivery, DevOps and automation practices for the deployment of software and configurations covering; integration, web and mobile development.
• Lead technology platform related interactions with third-party vendors and system integration partners to ensure requirements are clearly communicated and understood by the respective vendors (including Sabre and Amadeus)
• Provide subject matter expertise (full stack) across a wide variety of technical domains including (but not limited to); cloud, infrastructure, integration, networking, airport technologies, airline messaging, cloud-native technology stacks, web and mobile technologies (e.g. API’s, CDN, certificates, etc.) and more
• Contribute to the architecture and design of technology platforms (e.g. cloud and Integration).
• Contribute to the creation of holistic platform strategies (e.g. cloud) for the Etihad Aviation Group, covering migration and transformation approaches, creating blueprints, patterns, standards and reference architectures. Working with platforming engineering teams, to ensure reliable and safe operations.
Education & Experience
- Bachelor’s degree in Computer Science or related degree in a technology discipline
- 8+ years relevant experience in technology/platform architecture or similar role
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.