Overview
Purpose
To execute HR Information Systems related administrative tasks in line with HR/business needs on an ongoing basis in a SaaS environment. Ensure housekeeping activities related to regular system checks, validations and updates are completed in a timely and accurate manner.
Accountabilities
- Support assigned delivery items for HR Tech roadmap/projects and approved system enhancements.
- Execution and support of cyclical activities across all HR systems modules with minimal systems downtime.
- Achieve set targets for SLAs and CSAT
- Assist with bulk master data maintenance/update requests and required admin task
- Ensure all changes/updates are properly documented.
- Execute regular system admin and housekeeping
- Perform assigned testing and validations activities for any system changes as part of the Change Control Process.
- Create/support in creating enhanced user system guides for training users
Education & Experience
- Minimum Graduate Degree in HR, Business Systems or a related discipline
- Minimum 5 years+ in HR systems/operations domain with exposure to large scale HR operations/HR Shared Services model administering cloud-based HR systems (preferably SAP Successfactors)
- Certification / In-depth knowledge & understanding of multiple SuccessFactors Modules: Talent modules – Recruiting, Onboarding, Performance Management etc.
- Core Modules – EC, Benefits, Time & Attendance etc.
- Reporting – SF Reporting and understanding of Power BI tool will be an added advantage
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.