Overview
About Anuvu
For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.
Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients’ passengers and guests.
Be Part of the Movement
Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.
Role Summary
The Content Integrator acts as a conduit and quality control for audio, video, and associated metadata being installed on various in-flight entertainment hardware. This is a technical role involving aspects of video/audio QC, file management, administrative and documentation work therefore attention to detail and tenacity are a key requirement. The incumbent will work with other teams globally and adhere to tight deadlines within a fast-paced environment. The ideal candidate should have a passion for media and technology, confidence in communicating both internally and externally, along with a strong work ethic.
Location: Santa Ana, CA
Remote Options: NA
What You’ll Be Doing
- Work across functional teams to ensure video, audio and metadata content meet necessary technical, quality and client requirements. This includes testing within IFE hardware environments onsite at Anuvu and off site at hardware manufacturers.
- Document and communicate results of testing to key stakeholders; Including administrative tasks – completing testing grids, opening trouble tickets, documenting when corrections have been verified, and summarizing results
- Chase and monitor delivery of media encodes to ensure adherence to critical path timelines
- Input and manage metadata in database systems
- Troubleshoots and resolves technical issues during rack testing; escalating appropriately when required
- Exemplify the company core values and behaviours
- Accountable for delivering departmental outcomes
- Offer and provide feedback for departmental continuous improvement processes.
Expectations
- Works well under pressure
- Team player able to collaborate and influence others to meet shared deadlines and goals
- Strong communicator who displays courage in driving and advocating for operational excellence
- Proactive, operational mindset
- Self-motivated, organized, and resourceful with strong work ethic
What We’re Looking For
- 3+ year’s working with video/audio/subtitle/metadata and client service experience in Media & Entertainment, film/tv production, or similar industry experience is preferred
- Strong understanding of video/film formats, distribution workflows, and technologies
- Experience with InFlight Entertainment industry a plus
- Multilingual, especially non-Latin/non-Germanic languages is helpful
- Excellent organizational, interpersonal and communication (verbal and written) skills
- Ability to work independently and with minimal supervision
- Highly effective problem solver able to assess, adapt and action changing priorities and strategies
- Able to succeed and thrive in a dynamic, innovative, deadline driven environment.
- Willing and able to work outside of regular business hours and participate to 24/7 support when necessary
This Might Be the Right Place if You….
- Are a team fit; can help advance our global, inclusive culture
- Are self-starter who likes to roll up your sleeves and take initiative with minimal direction
- Can think about tomorrow, while getting your work done today
- Are a collaborative team player; primary audience will be internal teams
- Are curious and open to learning and finding new solutions
- Are able to provide and accept feedback in a constructive manner
- Are organized, have strong communication skills, and do whatever it takes to get things done
The Benefits of Working Here
A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!
Advanced | Agile | Applied
Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Due to COVID, our interviews are now done in a safe environment using online platforms like Zoom and Microsoft Teams.
Let Innovation Move You.